Product Management Intern - Technology Team

Chicago, IL Full-time

SMS Assist is looking for a Product Management Intern for our 2018 Summer Internship program!

The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 4<sup>th</sup> –August 10<sup>th</sup>, 2018.  An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago’s vibrant technology scene. Each intern in our summer group goes through one week of training together as a cohort and are placed in one of our departments, where they’ll spend around 75% of their time throughout the summer. The other 25% is spent engaging in intern-specific activities and learning opportunities, such as executive lunch & learns, personal development workshops, and access throughout the company for informational interviews. During the internship, the program interns will work together on an SMS Assist business case and they will present their findings and ideas at the conclusion of the internship for SMS Assist leadership and other key team members. Of course, we have some fun social events thrown in there as well!


Core Responsibilities of the Product Management Intern

  • Gain experience in research, ideation, and design of the One by SMS Assist software platform
  • Support the initiative to drive exceptional value by finding ways to help our software improve the lives of customers, internal stakeholders and Affiliates (service providers)
  • Work with a high-energy team of engineers, operations experts, business analysts, marketers and training professionals to drive implementation of User Experience/Design vision across SMS Assist
  • Execute & integrate usability tests, research & market analysis, A/B testing into the designs and company
  • Analyze qualitative & quantitative data that drives success in the One by SMS Assist software platform


Key Competencies of the Product Management Intern

  • Top-notch verbal and written communicator
  • Innovative and resourceful
  • Superior organizational skills
  • Tech-savvy


Education and Experience

  • Must be a rising junior or senior enrolled in a full-time Bachelor’s or Graduate degree program
  • Computer Skills: Intermediate proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred
  • System Experience: MySQL is a plus
  • Traits: Creative, positive, attention to detail, ability to work under pressure, and inquisitive


Additional Requirements

  • For consideration, resume and application must be submitted by February 23<sup>rd</sup>, 2018
  • Must be able to start the SMS Assist Summer Internship program on June 4<sup>th</sup>, 2018 and continue with the internship program until it commences on August 10<sup>th</sup>, 2018
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.


Job Classification

  • This is a full time non-exempt position
  • The schedule for this position is Monday – Friday 8:00 AM – 5:00 PM
  • The 10-week internship program runs from June 4<sup>th</sup> – August 10<sup>th</sup>
  • Internally this position is known as Intern


Want to meet some of our past interns and learn about their experiences?  Click here: PLAY: Internship Video

Curious about the SMS Assist Culture?  Want to meet some SMSers?  Click here: PLAY: SMS Assist Video


SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.




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